BofA Recognized by Celent for Delivering Innovative Digital Experiences for Clients
July 11, 2025 at 10:10 AM Eastern
CashPro platform for corporate clients, Private Bank mobile app receive industry accolades
CHARLOTTE, NC – As Bank of America continues to see record growth in digital engagement, the company recently received industry accolades from Celent for delivering innovative digital experiences to its corporate and private banking clients.
Celent, a global research and advisory firm specializing in the financial services industry, annually recognizes outstanding technology initiatives through its Model Awards program, honoring those that demonstrate clear business benefits, innovation, and implementation excellence.
Bank of America was recognized with a 2025 Model Bank Award for Edge in Actionable Analytics from Celent for CashPro, the company’s digital banking platform used by 40,000 companies around the world to manage their treasury, trade, and credit operations and perform self-service requests. Specifically, the bank received recognition for enhancements it made to CashPro Data Intelligence, a suite of solutions helping corporate clients gain visibility, manage working capital, and improve operating efficiency. Key capabilities within this suite include CashPro Search with Investigations, CashPro Insights, and CashPro Forecasting.
According to Colin Kerr, Principal Advisor at Celent, “Bank of America has demonstrated a commitment to engage with its corporate client community and develop self-service, rich data and analytics tools that help all clients meet their working capital and operational goals.”
Read the in-depth Celent case study on this suite of CashPro solutions.
Bank of America was also honored with a 2025 Model Wealth Manager Award for Holistic Wealth Management and Financial Wellbeing from Celent for its Private Bank’s Unified Mobile App Experience. With the enhanced experience, clients can use a single mobile app interface to seamlessly access a comprehensive suite of banking, investing, and retirement services to manage their entire relationship with the bank.
According to Ashley Longabaugh, Principal Advisor at Celent, “Bank of America is committed to enhancing their client experience through its Unified Mobile App Experience, which serves as a strategic model for streamlining and consolidating interactions across various digital channels. This initiative reflects the bank’s dedication to creating a seamless and intuitive user experience that meets the evolving needs of their clients.”
Read the in-depth Celent case study on Bank of America Private Bank’s Unified Mobile App Experience.
Bank of America spends $13 billion annually on technology, of which nearly $4 billion will be allocated to new technology initiatives in 2025. These ongoing investments continue to enhance the client experience across all channels and drive operational efficiencies across the company.
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with 3,700 retail financial centers, approximately 15,000 ATMs (automated teller machines) and award-winning digital banking with approximately 58 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries. Bank of America Corporation stock is listed on the New York Stock Exchange (NYSE: BAC).
Louise Hennessy, Bank of America
Phone: 1.646.858.6471
[email protected]
Carolyn Batt, Bank of America
Phone: 1.646.983.1369
[email protected]
July 11, 2025 at 10:10 AM Eastern
BofA Recognized by Celent for Delivering Innovative Digital Experiences for Clients
CashPro platform for corporate clients, Private Bank mobile app receive industry accolades
CHARLOTTE, NC – As Bank of America continues to see record growth in digital engagement, the company recently received industry accolades from Celent for delivering innovative digital experiences to its corporate and private banking clients.
Celent, a global research and advisory firm specializing in the financial services industry, annually recognizes outstanding technology initiatives through its Model Awards program, honoring those that demonstrate clear business benefits, innovation, and implementation excellence.
Bank of America was recognized with a 2025 Model Bank Award for Edge in Actionable Analytics from Celent for CashPro, the company’s digital banking platform used by 40,000 companies around the world to manage their treasury, trade, and credit operations and perform self-service requests. Specifically, the bank received recognition for enhancements it made to CashPro Data Intelligence, a suite of solutions helping corporate clients gain visibility, manage working capital, and improve operating efficiency. Key capabilities within this suite include CashPro Search with Investigations, CashPro Insights, and CashPro Forecasting.
According to Colin Kerr, Principal Advisor at Celent, “Bank of America has demonstrated a commitment to engage with its corporate client community and develop self-service, rich data and analytics tools that help all clients meet their working capital and operational goals.”
Read the in-depth Celent case study on this suite of CashPro solutions.
Bank of America was also honored with a 2025 Model Wealth Manager Award for Holistic Wealth Management and Financial Wellbeing from Celent for its Private Bank’s Unified Mobile App Experience. With the enhanced experience, clients can use a single mobile app interface to seamlessly access a comprehensive suite of banking, investing, and retirement services to manage their entire relationship with the bank.
According to Ashley Longabaugh, Principal Advisor at Celent, “Bank of America is committed to enhancing their client experience through its Unified Mobile App Experience, which serves as a strategic model for streamlining and consolidating interactions across various digital channels. This initiative reflects the bank’s dedication to creating a seamless and intuitive user experience that meets the evolving needs of their clients.”
Read the in-depth Celent case study on Bank of America Private Bank’s Unified Mobile App Experience.
Bank of America spends $13 billion annually on technology, of which nearly $4 billion will be allocated to new technology initiatives in 2025. These ongoing investments continue to enhance the client experience across all channels and drive operational efficiencies across the company.
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with 3,700 retail financial centers, approximately 15,000 ATMs (automated teller machines) and award-winning digital banking with approximately 58 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries. Bank of America Corporation stock is listed on the New York Stock Exchange (NYSE: BAC).
Louise Hennessy, Bank of America
Phone: 1.646.858.6471
[email protected]
Carolyn Batt, Bank of America
Phone: 1.646.983.1369
[email protected]
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